Dave Jones is one of Greenfield's Directors and is our lead consultant for our management development programmes and range of ILM, programmes and, which he has delivered to organisations such as Stockport, Bury, Sandwell, Vale Royal, Macclesfield and Blackpool Councils; West Midlands Police, the Royal Northern College of Music and Yorkshire Housing Group. He has developed innovative approaches for the delivery of such programmes through the development of blended learning solutions, which include Action Learning Sets, Coaching, Mentoring and Shadowing, as well as training sessions. 

He also led a team of trainers delivering a Customer Care programme to all Staffordshire Moorlands frontline staff, a similar programme to all staff at Copeland BC, been part of a team delivering a capacity-building programme to 150 Bury managers and has trained staff in Minute Taking, Negotiation Skills and Team Building. He also does individual coaching for staff with performance problems. Dave was a former Training and Development Manager for Direct Services, Liverpool City Council, a president of a Credit Union and a trainer for many large blue chip companies.



Vin Prema, Chartered CIPD, is one of Greenfield's Directors and an experienced generalist trainer working in the areas of Management Development and with vast experience of developing, designing & delivering a wide range of training courses for staff at all levels, including Directors, Senior Managers, Team Managers and front line staff. He is widely experienced in delivering Presentation Skills & Train the Trainer course.

As Team Manager for the Central Training Unit at Leicestershire County Council he was responsible for managing the Modern Apprenticeship programme and managing the Job Club, providing careers advice, job search skills & interviewing skills.

As Team Manager for the Staff Development Unit he was responsible for developing, designing & delivering staff development and training objectives relating to Management Development, Equalities & Diversity and responsible for overseeing and co-ordinating the IIP framework. He was also responsible for developing, designing & delivering the Customer Care & Complaints procedure training for Managers & front line staff in the Adult Social Care Department

He also co-ordinated IDeA's "Get Ahead" leadership development programme for black, Asian & minority ethnic middle managers; the ILM level 3 programme for black women employees who aspire to become managers; and co-ordinated and facilitated on the BME ILM level 5 programme.

Andrew Rea is the author of 5 of the best-selling Ten Minute Trainer series for Fenman - 'Ten Minute Trainer', 'Ten Minute Customer Service', 'Ten Minute Staff Development', 'Ten Minute Sales' and 'Ten Minute Health Safety and Responsibility'. He also co-wrote Fenman's best selling games pack 'Ten Top Games for Customer Care' and is a regular contributor to Training Journal.

Andrew is a Master Practitioner of Neuro Linguistic Programming (NLP), is member of our ILM team and an experienced generalist trainer working in the areas of Presentation Skills, NLP. Customer Service, Problem Solving, Time Management, Train the Trainer, Appraisal, Stress and Communications skills for organisations such as such as Stockport, Sandwell, Blackpool, Barnsley, Chester, Wigan and Bolton Councils and Co-operative College, Independent Police Complaints Commission, Girlguiding UK and Johnnie Johnson Housing Trust. He has also been a management development consultant for Halifax PLC.

For the past five years Andrew has been training internal recruitment teams at London Fire Brigade in short-listing and interview techniques. He has worked on recruitment panels for a range of organisations including Vodafone, HBoS, and Prudential Assurance. His experience of working with staff preparing for redeployment has included Bury Council, Humber Strategic Partnership, Cooperative Financial Services and Transport for London.

Jacky Holmes (BA Hons, Chartered MCIPD, PG Cert Management, Associate Institute for Learning)

Jacky has a wealth of experience in Human Resources and Training and Development, gained in both the public and private sectors. As Corporate Training and HR Manager for Nottingham City Council, Jacky led all strategic and operational aspects of HR and employee, management and organisational development programmes.

Jacky has designed and facilitated a wide variety of training solutions for managers, teams and employees at all levels. These include communication and business skills, equality and diversity, recruitment and selection, supervision and appraisal, discipline, grievance, managing absence and customer service.

With a wide range of experience in undertaking training needs analysis, policy and strategy development, Jacky has also undertaken projects on performance management and developing and implementing action plans in relation to Investors in People.

As a current Board and HR Lead Member for a Nottinghamshire charity, Jacky also provides support and advice on current HR issues, including sitting on Employment Appeal hearings.

Jacky brings an enthusiastic and pragmatic style to a range of topics, and blends this with an inclusive and passionate approach to developing people, improving performance and promoting the value of learning.

Jacky has many years experience of competency based recruitment and selection techniques, both in relation to policy formulation and recruitment practice. She has interviewed and developed tests for staff at all levels, including Directors and Chief Executives.

Recently Jacky co facilitated an assessment centre for Heads of Service at a large County Council, using competency based assessment exercises and interview practices.

Gerry Kelly BA DIPSW, has a background which includes fifteen years as a Community Development Worker and Social Worker.

He was one of the founders of the Sheffield Irish Association and was its inaugural chair. This work was held up by the Irish Government as the model which all community organisations should follow.

For the past five years his work has included leading on some of the first individual budgets pilots in the country as part of the personalisation agenda. This has included the first use of education, health and social care budget streams.

He has supported a number of Local Authorities, national organisations and charities to implement self directed support and personal budgets. This work has included every aspect from first steps planning right through to the evaluation of the impact of individual budgets. As a trained mediator Gerry also offers support to situations that arise between local authorities and service users.

David Beckingham, BA Social Sciences: Economics, Diploma in Social Work, and PGCE has considerable experience in mental health social work and training and teaching in health and social care. He has been a team leader in mental health teams in Lancaster and Preston, and from 2002 to 2010 was Staff Development and Training Officer in Mental Health with Cumbria County Council. He has been involved extensively in training on mental health legislation, including being an Honorary Lecturer with the University of Cumbria's Masters level Mental Health practice award. Here he has taught topics around the Mental Health Act and Mental Capacity Act.

He has a particular interest in supervision of staff in multi-disciplinary health and social care settings and has delivered training on this using a model developed by Tony Morrison. David has also taught the City and Guilds Certificate in Community Mental Health Care course to a number of groups of workers in statutory and voluntary organisations in Cumbria. He has delivered mental health awareness sessions to public sector staff who work with people with mental health problems. He has also been involved in delivering training on the Care Programme Approach and Risk Assessment and Risk Management as part of staff development programmes with the Cumbria Partnership NHS Foundation Trust. David completed a University of Central Lancashire Postgraduate Certificate in Education (post-compulsory sector) at Kendal College in 2006.

Chris Tanner, MA is an experienced organisational consultant and trainer with an extensive track record in the human service sector. He specialises both in supporting organisations to develop excellent practice in the fields of social care and special education, and also in building capacity in organisations through leadership and team development. He delivers programmes in the following areas: coaching skills, leadership and management, group facilitation, conflict resolution, communication skills, personalisation, and achieving positive outcomes with looked-after children and vulnerable adults.

In recent years Chris has worked with a wide range of organisations in the public, private and voluntary sector. He has worked with school leadership teams in Brent, CAMHS teams in Essex, registered managers for a London based childcare organisation, and Southampton Children Looked After teams. He has provided consultancy for new care services in Portugal, and recently provided training in group dynamics for supervisors on a clinical psychology doctorate programme. He holds a lectureship at the University of Essex on the management and organisational dynamics programme.

Chris previously worked for many years in the children's sector. He is a qualified teacher, and has also held posts as a registered manager, head teacher, and director. He holds postgraduate qualifications in the fields of counselling, psychoanalytic studies and organisational consultancy.

Eric Palmer, Chartered FCIPD, has a background comprising all three main business sectors – private, voluntary and public and his experience ranges from family operated businesses to Blue Chip organizations, including Saab GB, VAG (United Kingdom) and Renault UK.

During this twenty five-year period,his responsibilities covered major roles such as Recruitment Manager for the UK, Senior Personnel Officer, After Sales Consultant, and UK Training Manager.

Since moving to the Voluntary and Public arena some 15 years ago, Eric has broadened his professional background still further and now focuses his talent on Elected Member development.

In addition to formal events, Eric also successfully provides ongoing individual support for Members, in the form of coaching. Working with CIPD colleagues and the East Midlands Council, he has also been instrumental in furthering the interests of various networking groups, whose aim is to develop individual's specialist skills, and the associated workforces of local authorities.

Peter Johnsoni s a former local authority chief executive (Fylde Borough Council), a qualified solicitor, and a highly experienced public sector management consultant. He has held senior posts at both county (Cheshire County Council) and district level, and for national and regional training bodies (The National Council of Industry Training Organisations and Lancashire West Training and Enterprise Council).

His legal background and his top management experience give him a firm analytical grasp of the key influencing and decision-making processes of organisations, as well as the ability to negotiate and broker solutions to complex issues.

He has operated in and is familiar with a wide range of organisational cultures and environments. In particular, he has an in-depth understanding of:

Inter-agency partnership, collaboration and shared services;Service improvement and transformation;Organisational strategy and change;Business process analysis and improvement/redesign;Training, facilitation and skills development;Programme and project management

Peter's consultancy experience includes substantial work on national programmes sponsored by Government Departments and delivered through IDeA/LGID, including the Front Office Shared Services Programme, researching and promoting best practice amongst local public services at the point of customer service.



Virginia Golding Grad CIPD, MSc HRM, PgC in Diversity Management is a specialist trainer in the areas of equality and diversity, designing equality and diversity training strategy, developing and delivering training interventions from half-day awareness through to Facilitated Urdu Language Classes and Cultural Competence Seminars.

She worked for Sheffield Teaching Hospitals as the Diversity and Equality Training Manager, helping the organisation to meet legislation and standards such as Positively Diverse, Improving Working Lives and Standards for Better Health. Virginia represented Sheffield Teaching Hospitals as a member of the European Board looking at managing diversity and advising on the development of a European diversity qualification at Gothenburg University Sweden.



Deborah Somerset-Malia – BA (Hons), Adv Proff Diploma(Mentoring), ILM, PGCE, NNEB has delivered positively evaluated training in areas including safeguarding children, safeguarding adults, Core groups and Conferences, Domestic Abuse and Safeguarding children, Peer Mentoring, Professional Boundaries and Safer Recruitment. She is an accredited NCSL Trainer in Safer Recruitment. Deborah has delivered training to the voluntary, statutory and private sectors.

Deborah also delivers safeguarding children and adults training on behalf of 2 Local Safeguarding Boards and has co-ordinated a busy and successful Safeguarding Children Training Service, including supporting 10 volunteers Trainers. She has just finished her PGCE in Lifelong Learning.

She believes training should be fun, even where there are serious messages to communicate, and always receives fantastic feedback from participants highlighting both the learning and participative nature of the workshops.

In her extensive working experience she has successfully filled a number of roles within Education and Social Care as well as roles in a Secure Children's Unit and a Youth Offending Team. She is able to use her own experiences and understanding of situations to make her workshops totally relevant for participants which maximises benefits for individuals and the organisations they work within.

Deborah enjoys reading political biographies/autobiographies, walking her dog, running, dancing and listening to (loud) music!



Phil Sweet. Following 15 years in the financial services industry, Phil moved into the public sector, and has worked in a number of senior roles within Housing Associations and Local Authorities. He also spent three years working as a housing inspector with both the Housing Corporation and Audit Commission, giving him a wide exposure to the way housing organisations work and the environment in which they operate.

Phil moved on to work as a training consultant with a national housing consultancy and has worked with over 30 housing organisations around the UK, training staff at all levels and delivering consultancy projects to senior and specialised managers.

Phil's passion is excellent customer service and, whether delivering training or managing people, he is committed to helping to remove the barriers that prevent the delivery of service excellence.

Phil is at home with small groups or large audiences and adapts his style accordingly ensuring delegates are always challenged and engaged.